> For the complete documentation index, see [llms.txt](https://docs.bankly.cc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bankly.cc/legal/card-terms-international.md). # Card Terms (International) *Effective Date: \[date]* ### BANKLY CARD TERMS These Bankly Card Terms (the "Card Terms") are a binding agreement between you ("you", or "your"), CavaleroTech, and the Card Partner, including its affiliates, successors, and assigns (the "Card Partner", "we", "us", or "our") that govern your use of the Bankly Cards, including the process for obtaining and managing Bankly Cards, access to which is provided to you by CavaleroTech ("Bankly"). The Bankly Card is a prepaid US-dollar card. It draws solely on the US-dollar balance you hold in your Bankly Account, which you fund by topping up with supported digital assets that are converted to and held as US dollars. The Bankly Card is **not** a credit card. There is no credit line, no interest, no borrowing, and no collateral associated with the Bankly Card. *** #### **Important Disclosures** Fees and other important information about your Bankly Card ("Card") are set forth in these Important Disclosures. | Category | Detail | | ------------------------------------------- | ---------------------------------------------------------------------------- | | **Credit Provided** | None | | **Interest / Annual Percentage Rate (APR)** | Not applicable — the Card is prepaid and draws only on your own held balance | Your **Bankly Card** is a prepaid card. It carries **no interest** because no credit is extended to you; every purchase is funded from the US-dollar balance you already hold in your Bankly Account. CavaleroTech and the Card Partner will disclose any material change to this funding model prior to implementation. *** #### **Fees** | Type | Description | | --------------------------------------- | ----------- | | **Transaction Fee – Foreign Purchases** | | | • Foreign Exchange Fee (non-USD) | 0% | | • Cross Border Fee | 0% | | **Penalty Fees** | | | • Returned / Failed Funding | Up to $29 | *** ‍WHEN YOU APPLY FOR A CARD ACCOUNT, ACTIVATE A CARD, OR OTHERWISE PARTICIPATE IN THE PROGRAM IN ANY WAY, YOU REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE ISSUING TERMS. *** ## **Terms** ### Background: The Bankly Card is provided to you on behalf of CavaleroTech in connection with your status as a CavaleroTech customer and pursuant to your separate User Agreement between you and CavaleroTech (the "User Terms"). The Card Partner is not a party to the CavaleroTech User Terms and disclaims any liability for the performance of services covered therein. CavaleroTech has opened a Bankly Account for the purpose of facilitating transactions you make using a Card, funded from the US-dollar balance you hold in that Bankly Account pursuant to the User Terms. You understand that you have access to the Services and the Bankly Card only to the extent authorized by CavaleroTech, and only up to the amount of your available held balance. You acknowledge and agree that transactions on your Bankly Card are settled from your own US-dollar balance and that no credit is extended to you. Details on CavaleroTech's collection, use, and handling of your personal data are described in [Privacy Policy](/legal/privacy-policy.md). Please review it carefully and contact CavaleroTech if you have any questions. By opening, using, or maintaining a Card, you consent to and direct the Card Partner to share information relating to transactions, including receipt information or other personal data, in order to deliver the Services. *** ### **Card Partner** The card program is issued by \[Card-issuing partner] (the "Card Partner") under license from Visa. The information about the Card described in the above tables is accurate as of the Effective Date. This information may change after that date. To find out what may have changed, write the servicer at . CavaleroTech and the Card Partner reserve the right to amend these Card Terms or impose additional obligations or restrictions on you at any time with or without notice to you. By continuing to use the Services, you agree to be bound by such amendments or additional obligations or restrictions. The date on the top of this page shows when the Card Terms were last updated. Capitalized terms that are not defined here have the definitions provided in the Bankly Terms and Conditions. *** ### **Defined Terms** "Card Networks" means the payment card networks including Visa or Mastercard. "Card Partner" means \[Card-issuing partner], the regulated card-issuing partner that issues the Bankly Card under license from the applicable Card Network. "Charge" means a payment for goods or services made to a merchant that accepts payments on the applicable Card Network, settled from your held US-dollar balance. "Chargeback" means a dispute that you initiate against a merchant for an unresolved dispute with the merchant or where a Charge is unauthorized. "Fee" means charges we impose on you for use of the Services or your use of a Bankly Card. "Held Balance" means the US-dollar balance you have funded into and hold in your Bankly Account, from which all Charges on your Bankly Card are settled. "Periodic Statement" means the periodic statements that reflect activity for all Cards issued to you identifying Charges, Fees, refunds, top-ups, or other amounts owed or credited to your Bankly Account during the time covered by that statement. "Supported Assets" means the digital assets that may be used to fund your Held Balance, including USDC, USDT, BTC, ETH, SOL, and BNB, and other assets which may be added at the sole discretion of CavaleroTech. *** ## **AGREEMENT** ### **1. Accepting this Agreement & Eligibility** These Card Terms become effective and legally binding when you activate or create your Card by following the instructions on the Platform (the Bankly app and related services). You and we agree to comply with, and be bound by, this entire agreement. You should retain and carefully review these Card Terms. By creating a card, you agree to the Arbitration Clause below as it pertains to this agreement, even if you do not use the Account or the Card. By using a Card you represent and warrant in your individual capacity that: * You are not a person who is blocked or sanctioned by the United States Government, including those identified by the United States Office of Foreign Asset Controls (OFAC), or under United Arab Emirates, United Nations, United Kingdom, or European Union sanctions regimes. * You will use the Services exclusively for purposes permitted by these Card Terms. * All information you provide to us, either directly or through CavaleroTech, is and will be true, correct, and complete. * You will use the Bankly Card for personal, family, or household use. * You will only use the Bankly Card in compliance with applicable law. * You attest that you are not a United States citizen or resident, and that you are signing up for a card that is intended for those outside of the United States. * You were not solicited for this product. *** ### **2. Card Partner Terms** Cards are issued by the Card Partner identified in these Card Terms, on the back of the Bankly Card issued to you, or in any other agreements or materials provided to you (in each case, the "Card Partner"). The Card Partner is the regulated entity responsible for issuing your Card and processing settlement, in each case drawing on your Held Balance and based on information provided by CavaleroTech. Please note that the Card Partner may require you to accept additional terms in addition to the agreements you have with CavaleroTech, and your use of the Bankly Cards will then also be subject to such additional terms. *** ### **3. Spending Limits** Your available spending is fundamentally limited by your Held Balance: you can only spend up to the amount of US dollars you currently hold in your Bankly Account. In addition, your spending limit is generally set by CavaleroTech pursuant to the terms of the CavaleroTech User Terms. The Card Partner may additionally set spending limits on each Bankly Card or an aggregate spending limit across all Bankly Cards, at its sole discretion. Bankly Account spending limits are dynamic and may be modified at any time with or without notice to you, including temporary increases or decreases or reducing spending limits to $0. Any authorized Charge or Fee on a Bankly Card may reduce your available balance and spending limit by a corresponding amount. When you use a Bankly Card to initiate a transaction at certain merchants where the amount of the final transaction is unknown at the time of authorization, the Card Partner may assess a value to such a Charge for an amount higher or lower than the final Charge. The initial "hold" Charge will reduce your available balance and spending limit until the final Charge is determined. *** ### **4. Purchases & Restrictions** The primary purpose of your Account is for personal expenses. CavaleroTech and the Card Partner reserve the right to block and terminate transactions and suspend access to your Account, unless prohibited by applicable law, for transactions and activity which present patterns that do not conform with consumer purposes. You may use your Account to purchase or lease goods or services (each, a "purchase") by presenting your Card or providing to participating merchants and establishments that honor the Card your Card number and additional information by any other means (for example, over the phone, online or through a mobile app). We will not be liable to you (or anyone else) if any merchant or other person cannot or will not process a purchase permitted under these Card Terms. Unless prohibited by applicable law, we may from time to time limit the type, number and dollar amount of any purchase, including any cash-like transaction, even if you have a sufficient available balance to complete the purchase. Cash-like transactions include, but are not limited to, the following transactions to the extent they are accepted: • purchasing travelers checks, foreign currency, money orders, wire transfers, cryptocurrency, other similar digital or virtual currency and other similar transactions; • purchasing lottery tickets, casino gaming chips, race track wagers, and similar offline and online betting transactions; • person-to-person money transfers and account-funding transactions that transfer currency; and • making a payment using a third-party service including bill payment transactions not made directly with the merchant or their service provider. We reserve the right to deny any purchase for any reason, such as account default, suspected fraudulent or unlawful activity, internet gambling, or any indication of increased risk related to the purchase. We may terminate or suspend your use of the Card or the Account, with or without notice to you before or at the time we take such action. Cash advances and balance transfers are not available under these Card Terms. You acknowledge and agree that you have read and understood the prohibitions at [Prohibitions](/legal/prohibitions.md) and that you will not engage in any such activities when using the Services or the Bankly Card. You acknowledge and agree that you will not use the Bankly Card (1) for any expense which is not an expense incurred by you; (2) for any purpose prohibited by these Card Terms; (3) for, with, or for the benefit of any individual or entity who is blocked or sanctioned by the United States, including those identified by the United States Department of Treasury's Office of Foreign Assets Control (OFAC), or under United Arab Emirates, United Nations, United Kingdom, or European Union sanctions regimes; other than for personal, family, or household use. You will use all reasonable means to protect your Bankly Cards and log-in credentials to the Bankly Account from unauthorized use. You will not allow any other person or third party to use the Services or the Bankly Card on your behalf. You will immediately notify us where you know or suspect that access to your Bankly Account has been compromised or your Bankly Card has been lost, stolen, or compromised in any way. *** ### **5. Funding & Settlement** #### **5.1 Funding Your Held Balance** You fund your Bankly Account by topping up with Supported Assets, which are converted to and held as US dollars in your Held Balance. All Charges and Fees on your Bankly Card are settled exclusively from your Held Balance. You may only transact up to the amount of your available Held Balance. No credit, line of credit, overdraft, or borrowing is extended to you under these Card Terms, and you are not required to make any repayment, minimum payment, or finance charge. In the unusual event that a Charge or Fee is settled in excess of your available Held Balance (for example, due to a delayed authorization, offline transaction, currency-conversion timing, or merchant adjustment), you agree to pay the Card Partner or CavaleroTech the resulting negative balance promptly, and you authorize us to recover it from future top-ups to your Bankly Account. *** #### **5.2 Periodic Statements** You are responsible for reviewing all Charges and Fees. Your Bankly Account may include Periodic Statements identifying Charges, Fees, refunds, top-ups, the amount of your Held Balance, any other Card transactions, or other amounts owed or credited to your Bankly Account. Periodic Statements may be made accessible to you on your Bankly Account daily, monthly, or as otherwise prescribed by the Card Partner. You must notify us promptly if you believe that there are any errors on your Periodic Statement, and submit any disputes or Chargebacks in accordance with these Card Terms. We are not obligated to send you a monthly statement if applicable law does not require us to send you a monthly statement. *** #### **5.3 Negative Balances** Where applicable, you may settle any negative balance described in Section 5.1 on one or more of your Bankly Cards by any means permitted by CavaleroTech and as provided in your Bankly Account, including by topping up your Held Balance. Any failure to settle a negative balance owed to CavaleroTech or the Card Partner, as applicable, when required is a breach of these Card Terms. You are responsible for all costs or expenses that we may incur in collecting amounts owed but not timely paid, including legal or collections fees to the maximum extent permitted under applicable law. *** #### **5.4 Refunds and Credits** Refunds, reversals, and Chargebacks resolved in your favor will be credited back to your Held Balance and reflected on a current or future Periodic Statement. *** ### **6. Fees** Subject to applicable law you agree to pay the following fees: We will disclose any Fees to you when you are approved for a Bankly Card through your Bankly Account, by updating these Card Terms, or through our website. We may update, add, or change Fees upon 30 days' notice to you. Fees we assess may include periodic fees, membership fees, fees for Card issuance or replacement, fees applicable to certain transactions, foreign transaction fees, usage fees, service fees, fees for failed funding or returned payments, fees for misuse of the Services, or other fees we disclose to you. There are no interest charges, finance charges, credit fees, or liquidation fees, because the Bankly Card is prepaid and extends no credit. You are responsible for Fees in addition to Charges. Membership tiers and their associated annual fees are: Basic (free), Plus, Premium, Black, and Private. The current fees for each tier are disclosed in your Bankly Account and on our website. *** #### **6.1 Penalty Fees** (a) Each time a funding payment or top-up to your Account is returned or reversed for any reason, or we must return any instrument or transaction you send us because it is incomplete or faulty, we will charge you a returned payment fee of up to $29. (b) Additional fees. We may charge fees for special services you request in accordance with applicable law. *** #### **6.2 Foreign Currency Transactions** If you make a transaction using your Account in a foreign currency (including, for example, online purchases from a merchant located outside of the country where your Held Balance is denominated), the Card Network will convert any transaction in foreign currency into U.S. dollars using an exchange rate for the applicable central processing date that is (1) selected by the Card Network from the range of rates available in wholesale currency markets, which rate may vary from the rate the Card Network receives, or (2) the government-mandated rate. The conversion rate you get may differ from the rate on the transaction date or the posting date, and from the rate that the Card Network gets. A merchant or other third party may convert a transaction into U.S. dollars or another currency, using a rate they select, before sending it to the Card Network. **Foreign Transaction Fee:** 0% *** ### **7. Managing Your Bankly Cards** #### **7.1 Requesting a Bankly Card** We or the Card Partner may decide not to grant requests for Bankly Cards or limit the number of physical or virtual Bankly Cards provided to you. You are responsible for securing Bankly Cards, account numbers, and Bankly Card security features. You will promptly notify us and take appropriate measures to prevent unauthorized transactions when a Bankly Card is lost, stolen, breached, or needs to be replaced. In such cases, you may request the issuance of replacement Bankly Cards through your Bankly Account. Replacement Cards may have new account numbers that could require you to update the Bankly Card on file for any scheduled or recurring payments. You are solely responsible for updating Bankly Card information stored with merchants where account numbers have been changed. *** #### **7.2 Permitted and Unauthorized Use** You may only use Bankly Cards for bona fide personal charges and transactions. You agree to establish and maintain controls designed to ensure that the Bankly Cards are only used by you, for permitted purposes, and in compliance with these Card Terms, any CavaleroTech terms, and applicable law. You are responsible for Charges and transactions made by any person given access to Bankly Cards even if they are not the person associated with or named on the Bankly Card. CavaleroTech, the Card Partner, Card Networks, or other intermediary third-party service providers (including merchant acquirers) may deny or reverse Charges for any reason. The Card Partner is not responsible for any losses, damages, or harm caused by any Charges that are denied or reversed. *** #### **7.3 Lost, Stolen, or Unauthorized Use** If your Card is lost or stolen or if you think someone may be using your Card or Account without your permission, you must notify us promptly by emailing us at . You will not be liable for any unauthorized use that occurs after you notify us. You may, however, be liable for unauthorized use that occurs before receipt of your notice by us. You have an obligation to assist us in our investigation if your Bankly Card is lost or stolen or you believe someone is using your Bankly Card or your Bankly Account without your permission. *** ### **8. Chargebacks** You are responsible for reviewing your Periodic Statements promptly and identifying any Charges that you believe are unauthorized or that you dispute. If you and a merchant have a dispute regarding a Charge identified on your Periodic Statement, such as delivery of incorrect goods or services or being charged the wrong amount, you should first attempt to resolve the dispute with the merchant. If the dispute is not resolved to your satisfaction or if you believe the Charge is unauthorized, you may initiate a Chargeback through your Bankly Account. You must report any disputed Charge or error no more than 60 days after the disputed Charge is posted on your Periodic Statement. We may require additional details on the transaction and our review of your disputed Charge will be conditioned on you providing all of the information we may require to review the disputed Charge. You understand that the Bankly Card is subject to Card Network rules regarding chargebacks. The Card Networks have additional established procedures for resolving chargebacks that may require you to provide further details of the disputed Charge or associated documentation. Amounts relating to disputed Charges and Chargebacks that are pending resolution may remain debited from your Held Balance until resolved. Chargebacks resolved in your favor will be credited to your Bankly Account on either the current or a future Periodic Statement. We may impose Fees, reduce your spending limits, or suspend access to your Bankly Account or the Services if you fail to fund amounts relating to Chargebacks that are pending resolution. *** ### **9. Termination** Subject to applicable law, we may suspend, revoke or cancel your Account privileges, your right to use the Card or deny any transaction, in our sole discretion at any time, with or without cause and with or without giving you notice. Any termination of Card privileges, whether initiated by us or by you, will not affect any of our rights or your obligations under these Card Terms, including your obligation to settle any negative balance you owe us according to the terms of these Card Terms. On our demand or upon termination of Card privileges, you agree to surrender to us or destroy the Card. If you attempt to use the Card after the termination of Card privileges (whether or not we have provided notice of such termination), the Card may be retained by a merchant, ATM or financial institution where you attempt to use the Card. Upon termination, any remaining Held Balance will be returned to you in accordance with applicable law and the User Terms, less any amounts you owe. *** ### **10. Change of Terms** Subject to applicable law, we may at any time change, add to or delete terms and conditions of these Card Terms, including this Change of Terms provision. Such changes may be based on our anti-fraud policies and procedures, your level of compliance with these Card Terms, prevailing economic conditions and/or any other factors. We will give you notice of any change, addition or deletion as required by applicable law. As of the effective date, the changed terms, at our option, will apply to new purchases and the activity on your Account, to the extent permitted by applicable law. *** ### **11. Remedies** We may at any time and in our sole discretion delay or waive enforcing any of our rights or remedies under these Card Terms or under applicable law without losing any of those or any other rights or remedies. Even if we do not enforce our rights or remedies at any one time, we may enforce them at a later date. *** ### **12. Delay in Enforcement** We may at any time and in our sole discretion delay or waive enforcing any of our rights or remedies under these Card Terms or under applicable law without losing any of those or any other rights or remedies. Even if we do not enforce our rights or remedies at any one time, we may enforce them at a later date. *** ### **13. Communications and Call Recording** You authorize CavaleroTech, the Card Partner and their partners (each of the Card Partner's joint or independent affiliates, agents, assigns, and service providers (collectively, the "Messaging Parties")) to use automatic telephone dialing systems, artificial or prerecorded voice message systems, text messaging systems and automated email systems, or any system capable of storing and dialing telephone numbers to deliver messages relating to these Card Terms, your Account, or your relationship with the Messaging Parties more generally (including but not limited to messages about funding, transactions, and account status) to any telephone number(s) you provide to the Messaging Parties. You also agree that these messages may deliver prerecorded and/or artificial voice messages. You understand that telephone messages may be played by a machine automatically when the telephone is answered, whether answered by you or someone else, and that these messages may also be recorded by your answering machine. You also authorize the Messaging Parties to deliver messages to you via mail or email at any addresses you supply to them or that they obtain through any legal means. You understand that anyone with access to your mail, telephone or email account may listen to or read the messages the Messaging Parties leave or send you, and you agree that the Messaging Parties will have no liability for anyone accessing such messages. You further understand that, when you receive a telephone call, text message or email, you may incur a charge from the company that provides you with telecommunications, wireless and/or internet services, and you agree that the Messaging Parties will have no liability for such charges except to the extent required by applicable law. You expressly authorize the Messaging Parties to monitor and record your calls with the Messaging Parties. If any telephone number you have provided to the Messaging Parties changes, or if you cease to be the owner, subscriber, or primary user of any such telephone number, you agree to immediately give notice to the Messaging Party who delivered the messages of such facts so that the Messaging Party can update its records. This authorization is part of our bargain concerning these Card Terms, and we do not intend it to be revocable. However, to the extent you have the right to revoke your consent to communications by autodialed calls and text messages to your mobile number under applicable law, you may exercise this right by contacting the applicable Messaging Party directly or by sending a request by email to with the subject line "END COMMUNICATIONS." You may opt-out of receiving most of these messages at any time by sending us a request to or by responding "STOP" to any text message. To stop emails only, you can follow the opt-out instructions included at the bottom of the Messaging Parties' emails. *** ### **14. Governing Law** These Card Terms will be interpreted in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are excluded from the Arbitration section below must be brought in the courts of Dubai, United Arab Emirates, unless we both agree to some other location, and you hereby consent to the venue and personal jurisdiction of such court. *** ### **15. Dispute Resolution & Arbitration** PLEASE READ THIS "DISPUTE RESOLUTION AND ARBITRATION" PROVISION VERY CAREFULLY. IT LIMITS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN YOU AND THE CARD PARTNER. Binding Arbitration: (a) You and the Card Partner agree that any and all past, present and future Disputes (defined below) shall be determined by arbitration, unless your Dispute is subject to an exception to this agreement to arbitrate set forth below. You and the Card Partner further agree that any arbitration pursuant to this section shall not proceed as a class, group or representative action. The award of the arbitrator may be entered in any court having jurisdiction. "Dispute" means any dispute, claim, or controversy between you and the Card Partner that arises out of or relates to (i) these Card Terms (including any addenda hereto or other terms incorporated herein by reference), (ii) the breach, termination, enforcement, interpretation or validity hereof, including the determination of the scope or applicability of the agreement to arbitrate hereunder, or (iii) any Services (including, without limitation, the Bankly Card). (b) This agreement to arbitrate shall be construed under and be subject to the arbitration laws of the United Arab Emirates, notwithstanding any other choice of law set out in these Card Terms. Arbitration Procedure: (a) Before filing a claim against the Card Partner, you agree to try to resolve the Dispute informally by providing written notice to the Card Partner of the actual or potential Dispute. Similarly, the Card Partner will provide written notice to you of any actual or potential Dispute to endeavor to resolve any claim we may possess informally before taking any formal action. The party that provides the notice of the actual or potential Dispute (the "Notifying Party") will include in that notice (a "Notice of Dispute") your name, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the other party (the "Notified Party") to understand the basis of and evaluate the concerns raised. If the Notified Party responds within ten (10) business days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions in an effort to resolve the Dispute informally, then each party shall promptly participate in such discussions in good faith. (b) If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to respond to the Notice of Dispute within ten (10) business days), the Notifying Party may initiate an arbitration proceeding as described below. If either party purports to initiate arbitration without first providing a Notice of Dispute and otherwise complying with all of its obligations under the preceding paragraph, then, notwithstanding any other provision of these Card Terms, the arbitrator(s) will promptly dismiss the claim with prejudice and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute. (c) You and the Card Partner each agree to resolve any Disputes that are not resolved informally as described above through final and binding arbitration as discussed herein, except as set forth below. You and the Card Partner agree that the arbitration shall be administered by the Dubai International Arbitration Centre ("DIAC") in accordance with its Arbitration Rules (the "Rules") in force at the time the arbitration is commenced. A party who desires to initiate arbitration must provide the other party with a written request for arbitration as specified in the DIAC Rules. Arbitration will proceed on an individual basis and will be handled by a sole arbitrator. The sole arbitrator will be selected by the parties in accordance with the DIAC Rules; if the parties are unable to agree upon an arbitrator, DIAC will appoint the arbitrator in accordance with the DIAC Rules. The arbitrator shall be authorized to award any remedies, including injunctive relief, that would be available to you in an individual proceeding, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein. Notwithstanding any language to the contrary in this paragraph, if a party seeks injunctive relief that would significantly impact other users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators appointed in accordance with the DIAC Rules. Except as and to the extent otherwise may be required by law, the arbitration proceeding and any award shall be confidential. (d) You and the Card Partner further agree that the seat of arbitration shall be the Dubai International Financial Centre (DIFC), the arbitration will be held in the English language, and that, if you so elect, all proceedings can be conducted via videoconference, telephonically or via other remote electronic means. (e) Filing costs and administrative fees shall be paid in accordance with the DIAC Rules; provided that the prevailing party will be entitled to recover its reasonable attorneys' fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceeding, in addition to any other relief it may be awarded. (f) You and the Card Partner agree that, notwithstanding anything to the contrary in the Rules, the arbitration of any Dispute shall proceed on an individual basis, and neither you nor the Card Partner may bring a claim as a part of a class, group, collective, coordinated, consolidated or mass arbitration (each, a "Collective Arbitration"). Without limiting the generality of the foregoing, a claim to resolve any Dispute against the Card Partner will be deemed a Collective Arbitration if (i) two (2) or more similar claims for arbitration are filed concurrently by or on behalf of one or more claimants; and (ii) counsel for the claimants are the same, share fees or coordinate across the arbitrations. "Concurrently" for purposes of this provision means that both arbitrations are pending (filed but not yet resolved) at the same time. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER YOU NOR THE CARD PARTNER SHALL BE ENTITLED TO CONSOLIDATE, JOIN OR COORDINATE DISPUTES BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE OR LITIGATE ANY DISPUTE IN A REPRESENTATIVE CAPACITY, INCLUDING AS A REPRESENTATIVE MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. IN CONNECTION WITH ANY DISPUTE, ANY AND ALL SUCH RIGHTS ARE HEREBY EXPRESSLY AND UNCONDITIONALLY WAIVED. Without limiting the foregoing, any challenge to the validity of this paragraph shall be determined exclusively by the arbitrator. Small Claims: Notwithstanding your and the Card Partner's agreement to arbitrate Disputes, you and the Card Partner retain the right to bring an individual action in a small claims tribunal of competent jurisdiction. Class Waiver: To the extent applicable law permits, any dispute arising out of or relating to these Card Terms, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. Notwithstanding any other provision of these Card Terms or the DIAC Rules, disputes regarding the interpretation, applicability, or enforceability of this class waiver may be resolved only by a court and not by an arbitrator. If this waiver of class or consolidated actions is deemed invalid or unenforceable, neither party is entitled to arbitration. No Jury Trial: If for any reason a claim or dispute proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to these Card Terms. Venue and Jurisdiction for Judicial Proceedings: Except as otherwise required by applicable law or provided in these Card Terms, in the event that the agreement to arbitrate is found not to apply to you or your Dispute, you and the Card Partner agree that any judicial proceeding may only be brought in a court of competent jurisdiction in Dubai, United Arab Emirates. Both you and the Card Partner irrevocably consent to venue and personal jurisdiction there; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction. Confidentiality: The existence of and all information regarding any Dispute will be held in strict confidence by the parties and will not be disclosed by either party except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award. Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph. If any disclosure of information regarding any Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information. Survival: This agreement to arbitrate shall survive the termination or expiration of these Card Terms. With the exception of the provisions of this agreement to arbitrate that prohibit Collective Arbitration, if a court decides that any part of this agreement to arbitrate is invalid or unenforceable, then the remaining portions of this agreement to arbitrate shall nevertheless remain valid and in force. In the event that a court finds the prohibition of Collective Arbitration to be invalid or unenforceable, then the entirety of this agreement to arbitrate shall be deemed void (but no provisions of these Card Terms unrelated to arbitration shall be void), and any remaining Dispute must be litigated in court pursuant to the preceding paragraph. Indemnity: You will indemnify and defend each of CavaleroTech and the Card Partner, and their affiliates, and their respective partners, directors, officers, employees, agents, trustees, administrators, managers, advisors, and representatives (each an "Indemnitee") against, and hold each Indemnitee harmless from, any and all claims, litigation, investigations, proceedings, losses, damages, fines, penalties, liabilities, settlements, costs, fees, and expenses incurred by any Indemnitee or asserted against any Indemnitee by any person: (i) arising out of, in connection with, related to, or as a result of, a breach by you of any of the representations, warranties, covenants, or agreements contained in these Card Terms, the User Terms, any terms applicable to any third-party provider or any other agreements with the Card Partner, or that otherwise relate to the Services or the use of the Bankly Card; (ii) for amounts owed by you to third parties; (iii) for acts or omissions of any person you authorize to use the Bankly Card; (iv) for your use of the Services; or (v) for disputes over charges between you and merchants. CavaleroTech and the Card Partner may defend any claim subject to indemnification hereunder, using counsel of its choice, and you will pay or promptly reimburse the Card Partner for the reasonable fees of such counsel and all related costs and reasonable expenses. If you are a user from a jurisdiction that does not allow certain indemnification obligations, you agree that the foregoing section titled "Indemnity" is intended to be as broad as permitted under the laws of such jurisdiction. If any portion of this section is held to be invalid under the laws of such jurisdiction, the invalidity of such portion will not affect the validity of the remaining portions of the applicable sections.
*** #### **Contact Information** **CavaleroTech**\ \[CavaleroTech registered office — Dubai, United Arab Emirates]\ Email: \ Website: [https://bankly.cc](https://bankly.cc/) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bankly.cc/legal/card-terms-international.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.